Stella Roberts began her claim handling career in 1987 in Quality Assurance and Risk Management at Staten Island University Hospital. Ms. Roberts continued her career with AIG and CNA where she handled medical malpractice, long-term care, general liability and excess liability claims nationally. During her tenure at CNA, Ms. Roberts was promoted to Claims Manager of Northeast Long-Term Care Claims. She graduated from State University of New York with a Bachelor's degree in Cardiorespiratory Sciences. Upon graduation, Ms. Roberts held various positions at New York Metropolitan hospitals as a Respiratory Therapist, Cardiopulmonary Technologist and Perfusionist. Ms. Roberts also served as a Medical Consultant for two major New York City medical malpractice and personal injury defense law firms, bringing a unique perspective to her claim handling experience. Ms. Roberts is fluent in Russian.